Nvidia en partners reageren op crashes van de RTX 3080 en RTX 3090
Hardware nieuws, pc
Vorige week wisten we meldingen te delen van gebruikers die crashes ervaren met de RTX 3080. Bij de eerste onderzoeken werd duidelijk dat dit zich – met name – voordoet bij kaarten van enkele board partners. Bij het ontstijgen van de 2GHz-grens, waar een bepaalde stroomtoevoer voor benodigd is, duiken crashes, zwarte schermen en dergelijke euvels op.
De oorzaak van het probleem lijkt de condensatoren te zijn die board partners gebruiken op de RTX 3080 én de RTX 3090. Zo hebben fabrikanten een keuze tussen de zogeheten POSCAP en MLCC-varianten – of beiden. Bij het gebruik van enkel het eerstgenoemde type blijken dus problemen op te duiken. Dit heeft EVGA officieel kunnen bevestigen in een statement.
Over statements gesproken; dat is wat vandaag natuurlijk centraal staat. Nvidia én diverse partners hebben inmiddels officieel gereageerd op de situatie. De statement vanuit het groene kamp zelf is terug te vinden op het forum. Nvidia duidt daarbij aan dat de condensatoren niet de prominente oorzaak hoeven te zijn van het probleem.
NVIDIA posted a driver this morning that improves stability. Regarding partner board designs, our partners regularly customize their designs and we work closely with them in the process. The appropriate number of POSCAP vs. MLCC groupings can vary depending on the design and is not necessarily indicative of quality.
Overzicht van statements
Hieronder is het volledige overzicht aan statements te vinden van alle fabrikanten dusver. Het mag blijken dat sommige fabrikanten reeds op de hoogte waren van eventuele kwesties. Zodoende hebben enkele bedrijven enkel de MLCC-condensatoren in gebruik genomen. Afhankelijk van welke fabrikant de kaart, hetzij een RTX 3080 of RTX 3090, afkomstig is, kan je eventuele problemen ervaren.
Zoals de statement van Nvidia duidelijk maakt, heeft het bedrijf inmiddels een nieuwe videodriver beschikbaar: GeForce 465.55. Die is logischerwijs te downloaden via de officiële website.
All retail ROG Strix and TUF Gaming GeForce RTX 3080 and 3090 graphics cards use only MLCC capacitors for decoupling close to the GPU.
During development, we discovered the improvement this makes to RTX 3090 and 3080 overclocking headroom, so we made specification changes before we started shipping cards to reviewers and customers. Please note that some of the product images used on etail sites and our product pages were from early development samples, so are not final. All images will be updated soon.
Please bear with us!
Recently there has been some discussion about the EVGA GeForce RTX 3080 series.
During our mass production QC testing we discovered a full 6 POSCAPs solution cannot pass the real world applications testing. It took almost a week of R&D effort to find the cause and reduce the POSCAPs to 4 and add 20 MLCC caps prior to shipping production boards, this is why the EVGA GeForce RTX 3080 FTW3 series was delayed at launch. There were no 6 POSCAP production EVGA GeForce RTX 3080 FTW3 boards shipped.
But, due to the time crunch, some of the reviewers were sent a pre-production version with 6 POSCAP’s, we are working with those reviewers directly to replace their boards with production versions.
EVGA GeForce RTX 3080 XC3 series with 5 POSCAPs + 10 MLCC solution is matched with the XC3 spec without issues.
Also note that we have updated the product pictures at EVGA.com to reflect the production components that shipped to gamers and enthusiasts since day 1 of product launch.
Once you receive the card you can compare for yourself, EVGA stands behind its products!
In response to the recent reports speculating that the use of POSCAP capacitors on the GeForce RTX 3080/3090 graphics cards could lead to stability issues and crashes, we would like to clarify the issue with the following statement:
“It is false that POSCAP capacitors independently could cause a hardware crash. Whether a graphics card is stable or not requires a comprehensive evaluation of the overall circuit and power delivery design, not just the difference in capacitor types. POSCAPs and MLCCs have different characteristics and uses, thus it is not true to assert that one capacitor type is better than the other.
“The GIGABYTE GeForce RTX 30 graphics cards are designed in accordance with NVIDIA specifications, and have passed all required testing, thus the product quality is guaranteed. GIGABYTE GeForce RTX 3080/3090 GAMING OC and EAGLE OC series graphics cards use high-quality, low-ESR 470uF SP-CAP capacitors, which meet the specifications set by NVIDIA and provide a total capacity of 2820u in terms of GPU core power, higher than the industry’s average. The cost of SP-CAP capacitors is not lower than that of MLCCs. GIGABYTE values product integrity highly and definitely does not reduce costs by using cheap materials.
“NVIDIA has released a driver (version 456.55) on September 29, 2020 that improves stability. Users are advised to update to the latest driver for optimized performance. For users who encounter power-related issues with GIGABYTE GeForce RTX 30 series graphics cards, GIGABYTE will provide product replacement, free of charge.
“GIGABYTE has been constantly improving and optimizing product quality, especially in terms of thermal designs, to provide the best gaming experience to the consumers for decades. For the latest AORUS GeForce RTX 30 graphics card series, we have also paid extra attention to the cooling performance and introduced industry-leading solutions such as MAX-Covered Cooling to ensure that the operation of each component is stable.
About the SP-CAP capacitors and MLCC capacitors of GALAXY RTX 3080/3090 products.
Dear player friends: Hello, everyone. Recently, many users have come to inquire about the specific usage of the capacitors on the back of the GALAXY RTX 3080/3090 series of graphics chips. After verification, about the RTX 3080/3090 that has been released by GALAXY. The capacitors used on the back of the model chip are as follows:
1. GALAXY RTX 3080 Heijiang/Metal Master product, the number of SP-CAP capacitors on the back of the chip: 5, the number of MLCC capacitors: a set of 10. This version is currently on sale and is the original commercial version.
2. GALAXY RTX 3090 General/Metal Master product, the number of SP-CAP capacitors on the back of the chip: 4, the number of MLCC capacitors: two groups of 20. This version is currently on sale and is the original commercial version.
3. GALAX RTX 3090 GAMER trial production samples, currently only 6 pieces are in the hands of the media and KOL. The first batch of this sample uses 6 SP-CAP capacitors. After confirmation, the GAMER products officially produced and sold will be used for capacitor materials. Make optimization improvements. Note: This product is not currently on sale.
I am very grateful to the players and friends for their support and love to GALAXY. GALAXY is also consistent in its pursuit of product quality. It is our glorious mission to provide you with better and stronger hardware. In addition, the current full range of GALAXY graphics card products support three-year warranty and personal warranty service. If you have other doubts or questions, please feel free to leave us a message to discuss, thank you!
To all current users and prospective buyers,
Please be rest assured, and we hereby declare that INNO3D/ICHILL GeForce RTX 30 Series products do not have any instability problems.
MSI became aware of reports from customers, reviewers, and system integrators that there may be instability when
GeForce RTX 30 Series graphics cards core clocks exceeded a certain amount. The latest GeForce driver (456.55) includes
fixes for the issue. As such, MSI recommends owners of GeForce RTX 30 Series graphics cards update to the latest driver
release which can be downloaded from the NVIDIA GeForce website.
Image 1. Official NVIDIA statement
MSI stands behind its design decisions for its GeForce RTX 30 Series graphics cards catalog which consists of GAMING
models and VENTUS models. MSI utilizes a mixed capacitor grouping in its designs to benefit from the strengths of both
SP-Caps and MLCCs. All MSI GeForce RTX 30 Series cards that have shipped out since the beginning of production, which
include media review samples, feature the PCB configurations as shown in the updated images below.
MSI would like to express its appreciation to customers, reviewers, and system integrators that raised awareness to the
issue, and to NVIDIA for the cooperation in quickly resolving the problem.
Image 2. Product image of GeForce RTX 3090 GAMING TRIO series that have shipped out since the beginning of production.
Image 3. Product image of GeForce RTX 3090 VENTUS 3X series that have shipped out since the beginning of production
Image 4. Product image of GeForce RTX 3080 GAMING TRIO series that have shipped out since the beginning of
Image 5. Product image of GeForce RTX 3080 VENTUS 3X series that have shipped out since the beginning of production
What you said is recognized by both us and the head office.
We have been informed that we are aware of the current situation and are working with NVIDIA on a solution.
If a countermeasure is available, we will notify you through a notice immediately.
We apologize for any concerns.
Bron: Tom’s Hardware